MEMBERSHIP TERMS

Introduction

This is an Agreement between you (the Member), and Rigs Fitness Limited, a company registered in England And Wales (registration number 08014057), whose registered office is at 4 Willersey Road, Kings Heath, B130AY (“The Gym”, “us” or “we”).  

By completing the joining process at our website and becoming a Member of The Gym, you are accepting all the terms and conditions in this Membership Agreement. You should only join if you have read them and accept them.

Starting your Membership

  1. Our joining process is an online process. Full membership prices and options can be found on our website (www.rigsfitness.co.uk), to be selected by you as part of the joining process. By completing the online joining process and becoming a Member of Rigs Fitness, you are accepting all the terms and conditions in this Membership Agreement (insofar as they are applicable). You should only join if you have read them and accept them.
  2. This Membership Agreement starts once you have accepted the terms during the online joining process. By accepting the terms, you are agreeing to pay any applicable Joining Fee, Administration Fee, Membership Amount and Monthly Membership Amount., subject in each case to any Promotional Rate that may be payable for a limited period only. These are shown at the start of the joining process and again before you confirm your payment instruction.
  3. You agree to comply with the Rigs Fitness Rules and you agree to use the gym facilities and equipment in the proper manner. You must consult a member of staff if you are unsure. We are not liable for any injury you suffer through the incorrect use of our equipment or facilities.
  4. You confirm that you are at least 14 years old.
  5. You will be liable for any damage caused to our equipment or facilities through your negligent use.
  6. You agree to tell us immediately of any changes to your personal details, including contact information; this should be done via The FitSense App, or in person at The Gym.

Member health agreement declaration

You warrant, declare and acknowledge that:

  1. The information given by you in entering this agreement is correct and will be relied upon by us.
  2. Our staff, agents and subcontractors are not medically trained, and should you have any concerns with your health and fitness you should seek independent medical advice before engaging in any physical activity on our premises.
  3. To the best of your knowledge and belief, you are in good health and not knowingly incapable of engaging in either active or passive exercise and that such exercise would not be detrimental to your health, safety, comfort, well-being or physical condition. Further, that you will advise us immediately should your health or vulnerability to injury change at any point during your membership with us. 

You are primarily responsible for your health and wellbeing, but we at Rigs Fitness are concerned that you enjoy our facilities safely. To that end we consider that we should expect the following of each other.

From us:

  • Whilst we will respect your decision over your training regime, we reserve the right to ask you not to exercise beyond what we reasonably believe to be your personal ability.
  • We shall endeavour to maintain a safe environment for you to enjoy your exercise.
  • We shall endeavour to ensure that our fitness trainers, coaches and staff are qualified to fitness industry standards.
  • We shall always keep confidential any information that you give us regarding your health.

You are required to fill out our Members Agreement & PARQ form before you begin to exercise at Rigs Fitness. If you have not signed one of these, you need to ask us at reception for this form. Without this signed form our coaches reserve the right not to allow you to train at Rigs Fitness until we have received it. 

Changing your Membership

  1. If you make regular Monthly Membership Amount payments you may Freeze your Membership at any time and for up to three months. A fee of £5 per month will be applied during this freeze. When your Membership is frozen, you will not be able to use any of our facilities, classes, or personal training facility. 
  2. We may, with reasonable notice and at our discretion, close our premises for reasonable periods of time to carry out maintenance, repairs, refurbishment, cleaning or for other reasons outside of our control, including at least 2 days a year for necessary maintenance or other work. We will endeavour to reopen facilities as soon as is reasonably possible in these circumstances. You agree that you will not be eligible for any refund for the temporary interruption in services during the period.

From us:

  • Whilst we will respect your decision over your training regime, we reserve the right to ask you not to exercise beyond what we reasonably believe to be your personal ability.
  • We shall endeavour to maintain a safe environment for you to enjoy your exercise.
  • We shall endeavour to ensure that our fitness trainers, coaches and staff are qualified to fitness industry standards.
  • We shall always keep confidential any information that you give us regarding your health.

You are required to fill out our Members Agreement & PARQ form before you begin to exercise at Rigs Fitness. If you have not signed one of these, you need to ask us at reception for this form. Without this signed form our coaches reserve the right not to allow you to train at Rigs Fitness until we have received it. 

Managing your permissions and data

  1. There are certain email and SMS communications which it is necessary for us to send to all members, in connection with their Membership. In order to do so we will process your personal data for the purposes of performing our contractual obligations to you under the terms of your Membership. You cannot opt out of these communications. You may opt out of email and SMS communications that we may otherwise send for promotional or marketing purposes, but if you do we cannot be held responsible for any loss incurred by you not receiving gym-related communications. All processing of your personal data will be in accordance with our Privacy, CCTV & Cookie policy, available on our website: www.rigsfitness.co.uk
  2. For the safety and security of you, our other members and our staff, and for associated purposes of crime prevention and detection, we operate 24-hour CCTV security at all our gyms. The images will be captured, processed and retained in accordance with our separate Privacy, CCTV & Cookie policy, available on our website: www.rigsfitness.co.uk. Access to such footage will also be governed by the provisions of that policy.

Special terms for Student Memberships

  1. You agree that to be eligible for a Student Membership you must be in full or part-time education and will provide proof of this status if requested

Special terms for Emergency Services Memberships

  1. You agree that to be eligible for a Emergency Service Membership you must be in full or part-time work for any of the emergency services and will provide proof of this status if requested

Payment

  1. If your Membership has an initial Membership Amount fee, you agree to pay us the full Membership Amount by credit or debit card. You will be notified of any applicable Membership Amount at the end of the online joining process, and this amount will be confirmed to you by email. 
  2. If your Membership has a recurring Monthly Membership Amount fee, you agree to maintain a Direct Debit instruction with your bank (or recurring international Credit Card payment for overseas members) for the Monthly Membership Amount. Your first Monthly Membership Amount is due on the date shown at the end of the online joining process, and subsequent Monthly Membership payments will be due on the same day of each month until your Membership is cancelled.
  3. If the terms on which you are accepted as a Member include an initial Promotional Rate, you agree to pay the discounted Promotional Rate as a recurring Monthly Membership Amount during the introductory period specified in the promotional or introductory offer and that thereafter we may debit for the higher standard Monthly Membership Amount specified in the promotional offer (or such higher rate as might apply) in respect of each successive month after the introductory period has lapsed and unless or until your Membership is cancelled.
  4. We reserve the right, at our discretion, to change your Monthly Membership Amount fee. If this happens we’ll notify you by email not less than 3 weeks before the change is made. You are able to cancel your membership within this period, and if we don’t hear from you within the period the new Monthly Membership Amount fee will apply automatically.  
  5. You agree to pay us the Monthly Membership Amount regardless of whether there is any temporary interruption in services during the period, foreseen or unforeseen. In circumstances where we are required to close or restrict facilities for any reason no refunds will be due.

Cancelling Your Membership

  1. You have the right to cancel this Agreement within 14 days from the start of the Agreement without giving any reason, but you must let us know you wish to do so within the 14-day period. You may email us at ask@rigsfitness.co.uk (using the email that you used during the online joining process. Another person cannot cancel a membership on your behalf.
  2. In case of dispute you must show that you cancelled the Agreement in accordance with the cancellation terms, but for these purposes it will be sufficient to show that you sent your communication concerning your exercise of the right to cancel before the cancellation period had expired.

Monthly Rolling Contracts

After the 14-day cancellation period you may terminate your Membership at any time by cancelling your direct debit mandate or recurring card payment directly with your bank. No refunds will be given for unused billing periods.

You need to ensure that you cancel your direct debit no closer than 7 days before your payment is due to be taken out to ensure your next payment is not taken. No refunds will be given for any memberships that are cancelled with 7 days of the monthly payment being received.

We may terminate this Agreement and cancel your Membership with immediate effect on notice to you if you breach any of the Gym Membership Rules. In this event you will no longer be able to access any of our facilities and we will not give any refund.

If we do not terminate your Membership if you breach any of the Gym Membership Rules, or if we give you extra time to pay if you do not pay your Joining Fee, Administration Fee, Membership Amount or Monthly Membership Amount when it falls due, that will not prevent us from subsequently enforcing the terms of this Agreement.

We may assign the benefit of this Agreement and our rights to a third party provided we give you notice and your rights under this Agreement will not be prejudiced.

Minimum 12-Month Contracts

After the 14-day cancellation period you must pay for a minimum of 12 months, after which your membership will automatically roll onto a Monthly Rolling Contract and the above conditions will apply. No refunds will be given for unused billing periods.

You agree to pay a minimum of 12-months regardless if you have extended periods of non-use.

We may terminate this Agreement and cancel your Membership with immediate effect on notice to you if you breach any of the Gym Membership Rules. In this event you will no longer be able to access any of our facilities and we will not give any refund.

If we do not terminate your Membership if you breach any of the Gym Membership Rules, or if we give you extra time to pay if you do not pay your Joining Fee, Administration Fee, Membership Amount or Monthly Membership Amount when it falls due, that will not prevent us from subsequently enforcing the terms of this Agreement.

We may assign the benefit of this Agreement and our rights to a third party provided we give you notice and your rights under this Agreement will not be prejudiced.

Annual Up-front Contracts

After the 14-day cancellation period you agree that you have paid for 12-months up front. No refunds will be given for unused billing periods. No refunds will be given for any reason that means you’re unable to use the gym moving forward.

You agree to pay a minimum of 12-months regardless if you have extended periods of non-use.

Once your 12-month annual period has finished, you will need to reinstate your membership to continue using Rigs Fitness. You do not need to choose the same membership contract moving forward, and can change to a monthly rolling contract or 12-month contract.

We may terminate this Agreement and cancel your Membership with immediate effect on notice to you if you breach any of the Gym Membership Rules. In this event you will no longer be able to access any of our facilities and we will not give any refund.

If we do not terminate your Membership if you breach any of the Gym Membership Rules, or if we give you extra time to pay if you do not pay your Joining Fee, Administration Fee, Membership Amount or Monthly Membership Amount when it falls due, that will not prevent us from subsequently enforcing the terms of this Agreement.

We may assign the benefit of this Agreement and our rights to a third party provided we give you notice and your rights under this Agreement will not be prejudiced.

Additional services

  1. Personal Training Sessions and “additional services” do not form part of this Agreement and are not provided by Rigs Fitness Limited.  
  2. Any “additional services” (including, for example, Personal Training Sessions, Sports Therapy and Massage Therapy) which you contract for or agree to pay for, do not form part of your Membership Agreement and the Terms & Conditions of this Agreement will not apply to them. You should be aware that if you enter into any agreement for “additional services”, you are entering into an agreement with those individuals and not with us. 
  3. We do not accept any liability for any losses, damage, personal injury or other loss caused by any negligent act or omission of those providing the “additional services” which are specifically excluded from the Membership Agreement and We do not accept any responsibility for the same save where precluded by law.
  4. We may provide induction services or personal reviews of your training needs. Such services are provided without additional charge.

Other clauses

  1. Only you, the person named in the online joining process, can benefit from this Agreement.
  2. If any of the terms of this Agreement are invalid, unenforceable or illegal the remaining terms can still be enforced.
  3. Rigs Fitness Limited, its agents, employees and subcontractors are not liable for any loss, damage or theft of any of your property that you bring onto any of our premises. If such loss, damage or theft is caused by the negligent acts or omissions of Rigs Fitness Limited or its agents, employees or subcontractors, our liability to you will be limited to £500.
  4. We may make reasonable changes to the Gym Membership Rules and the Membership Agreement at any time. It is your responsibility to check online at regular intervals for changes to these documents.
  5. This Agreement is governed by the law of England and Wales.
  6. You should print a copy of this Agreement for future reference.

Last Updated: 29/07/2020

MEMBERSHIP TERMS

Introduction

This is an Agreement between you (the Member), and Rigs Fitness Limited, a company registered in England And Wales (registration number 08014057), whose registered office is at 4 Willersey Road, Kings Heath, B130AY (“The Gym”, “us” or “we”).  

By completing the joining process at our website and becoming a Member of The Gym, you are accepting all the terms and conditions in this Membership Agreement. You should only join if you have read them and accept them.

Starting your Membership

  1. Our joining process is an online process. Full membership prices and options can be found on our website (www.rigsfitness.co.uk), to be selected by you as part of the joining process. By completing the online joining process and becoming a Member of Rigs Fitness, you are accepting all the terms and conditions in this Membership Agreement (insofar as they are applicable). You should only join if you have read them and accept them.
  2. This Membership Agreement starts once you have accepted the terms during the online joining process. By accepting the terms, you are agreeing to pay any applicable Joining Fee, Administration Fee, Membership Amount and Monthly Membership Amount., subject in each case to any Promotional Rate that may be payable for a limited period only. These are shown at the start of the joining process and again before you confirm your payment instruction.
  3. You agree to comply with the Rigs Fitness Rules and you agree to use the gym facilities and equipment in the proper manner. You must consult a member of staff if you are unsure. We are not liable for any injury you suffer through the incorrect use of our equipment or facilities.
  4. You confirm that you are at least 14 years old.
  5. You will be liable for any damage caused to our equipment or facilities through your negligent use.
  6. You agree to tell us immediately of any changes to your personal details, including contact information; this should be done via The FitSense App, or in person at The Gym.

Member health agreement declaration

You warrant, declare and acknowledge that:

  1. The information given by you in entering this agreement is correct and will be relied upon by us.
  2. Our staff, agents and subcontractors are not medically trained, and should you have any concerns with your health and fitness you should seek independent medical advice before engaging in any physical activity on our premises.
  3. To the best of your knowledge and belief, you are in good health and not knowingly incapable of engaging in either active or passive exercise and that such exercise would not be detrimental to your health, safety, comfort, well-being or physical condition. Further, that you will advise us immediately should your health or vulnerability to injury change at any point during your membership with us. 

You are primarily responsible for your health and wellbeing, but we at Rigs Fitness are concerned that you enjoy our facilities safely. To that end we consider that we should expect the following of each other.

From us:

  • Whilst we will respect your decision over your training regime, we reserve the right to ask you not to exercise beyond what we reasonably believe to be your personal ability.
  • We shall endeavour to maintain a safe environment for you to enjoy your exercise.
  • We shall endeavour to ensure that our fitness trainers, coaches and staff are qualified to fitness industry standards.
  • We shall always keep confidential any information that you give us regarding your health.

You are required to fill out our Members Agreement & PARQ form before you begin to exercise at Rigs Fitness. If you have not signed one of these, you need to ask us at reception for this form. Without this signed form our coaches reserve the right not to allow you to train at Rigs Fitness until we have received it. 

Changing your Membership

  1. If you make regular Monthly Membership Amount payments you may Freeze your Membership at any time and for up to three months. A fee of £5 per month will be applied during this freeze. When your Membership is frozen, you will not be able to use any of our facilities, classes, or personal training facility. 
  2. We may, with reasonable notice and at our discretion, close our premises for reasonable periods of time to carry out maintenance, repairs, refurbishment, cleaning or for other reasons outside of our control, including at least 2 days a year for necessary maintenance or other work. We will endeavour to reopen facilities as soon as is reasonably possible in these circumstances. You agree that you will not be eligible for any refund for the temporary interruption in services during the period.

From us:

  • Whilst we will respect your decision over your training regime, we reserve the right to ask you not to exercise beyond what we reasonably believe to be your personal ability.
  • We shall endeavour to maintain a safe environment for you to enjoy your exercise.
  • We shall endeavour to ensure that our fitness trainers, coaches and staff are qualified to fitness industry standards.
  • We shall always keep confidential any information that you give us regarding your health.

You are required to fill out our Members Agreement & PARQ form before you begin to exercise at Rigs Fitness. If you have not signed one of these, you need to ask us at reception for this form. Without this signed form our coaches reserve the right not to allow you to train at Rigs Fitness until we have received it. 

Managing your permissions and data

  1. There are certain email and SMS communications which it is necessary for us to send to all members, in connection with their Membership. In order to do so we will process your personal data for the purposes of performing our contractual obligations to you under the terms of your Membership. You cannot opt out of these communications. You may opt out of email and SMS communications that we may otherwise send for promotional or marketing purposes, but if you do we cannot be held responsible for any loss incurred by you not receiving gym-related communications. All processing of your personal data will be in accordance with our Privacy, CCTV & Cookie policy, available on our website: www.rigsfitness.co.uk
  2. For the safety and security of you, our other members and our staff, and for associated purposes of crime prevention and detection, we operate 24-hour CCTV security at all our gyms. The images will be captured, processed and retained in accordance with our separate Privacy, CCTV & Cookie policy, available on our website: www.rigsfitness.co.uk. Access to such footage will also be governed by the provisions of that policy.

Special terms for Student Memberships

  1. You agree that to be eligible for a Student Membership you must be in full or part-time education and will provide proof of this status if requested

Special terms for Emergency Services Memberships

  1. You agree that to be eligible for a Emergency Service Membership you must be in full or part-time work for any of the emergency services and will provide proof of this status if requested

Payment

  1. If your Membership has an initial Membership Amount fee, you agree to pay us the full Membership Amount by credit or debit card. You will be notified of any applicable Membership Amount at the end of the online joining process, and this amount will be confirmed to you by email. 
  2. If your Membership has a recurring Monthly Membership Amount fee, you agree to maintain a Direct Debit instruction with your bank (or recurring international Credit Card payment for overseas members) for the Monthly Membership Amount. Your first Monthly Membership Amount is due on the date shown at the end of the online joining process, and subsequent Monthly Membership payments will be due on the same day of each month until your Membership is cancelled.
  3. If the terms on which you are accepted as a Member include an initial Promotional Rate, you agree to pay the discounted Promotional Rate as a recurring Monthly Membership Amount during the introductory period specified in the promotional or introductory offer and that thereafter we may debit for the higher standard Monthly Membership Amount specified in the promotional offer (or such higher rate as might apply) in respect of each successive month after the introductory period has lapsed and unless or until your Membership is cancelled.
  4. We reserve the right, at our discretion, to change your Monthly Membership Amount fee. If this happens we’ll notify you by email not less than 3 weeks before the change is made. You are able to cancel your membership within this period, and if we don’t hear from you within the period the new Monthly Membership Amount fee will apply automatically.  
  5. You agree to pay us the Monthly Membership Amount regardless of whether there is any temporary interruption in services during the period, foreseen or unforeseen. In circumstances where we are required to close or restrict facilities for any reason no refunds will be due.

Cancelling Your Membership

  1. You have the right to cancel this Agreement within 14 days from the start of the Agreement without giving any reason, but you must let us know you wish to do so within the 14-day period. You may email us at ask@rigsfitness.co.uk (using the email that you used during the online joining process. Another person cannot cancel a membership on your behalf.
  2. In case of dispute you must show that you cancelled the Agreement in accordance with the cancellation terms, but for these purposes it will be sufficient to show that you sent your communication concerning your exercise of the right to cancel before the cancellation period had expired.

Monthly Rolling Contracts

After the 14-day cancellation period you may terminate your Membership at any time by cancelling your direct debit mandate or recurring card payment directly with your bank. No refunds will be given for unused billing periods.

You need to ensure that you cancel your direct debit no closer than 7 days before your payment is due to be taken out to ensure your next payment is not taken. No refunds will be given for any memberships that are cancelled with 7 days of the monthly payment being received.

We may terminate this Agreement and cancel your Membership with immediate effect on notice to you if you breach any of the Gym Membership Rules. In this event you will no longer be able to access any of our facilities and we will not give any refund.

If we do not terminate your Membership if you breach any of the Gym Membership Rules, or if we give you extra time to pay if you do not pay your Joining Fee, Administration Fee, Membership Amount or Monthly Membership Amount when it falls due, that will not prevent us from subsequently enforcing the terms of this Agreement.

We may assign the benefit of this Agreement and our rights to a third party provided we give you notice and your rights under this Agreement will not be prejudiced.

Minimum 12-Month Contracts

After the 14-day cancellation period you must pay for a minimum of 12 months, after which your membership will automatically roll onto a Monthly Rolling Contract and the above conditions will apply. No refunds will be given for unused billing periods.

You agree to pay a minimum of 12-months regardless if you have extended periods of non-use.

We may terminate this Agreement and cancel your Membership with immediate effect on notice to you if you breach any of the Gym Membership Rules. In this event you will no longer be able to access any of our facilities and we will not give any refund.

If we do not terminate your Membership if you breach any of the Gym Membership Rules, or if we give you extra time to pay if you do not pay your Joining Fee, Administration Fee, Membership Amount or Monthly Membership Amount when it falls due, that will not prevent us from subsequently enforcing the terms of this Agreement.

We may assign the benefit of this Agreement and our rights to a third party provided we give you notice and your rights under this Agreement will not be prejudiced.

Annual Up-front Contracts

After the 14-day cancellation period you agree that you have paid for 12-months up front. No refunds will be given for unused billing periods. No refunds will be given for any reason that means you’re unable to use the gym moving forward.

You agree to pay a minimum of 12-months regardless if you have extended periods of non-use.

Once your 12-month annual period has finished, you will need to reinstate your membership to continue using Rigs Fitness. You do not need to choose the same membership contract moving forward, and can change to a monthly rolling contract or 12-month contract.

We may terminate this Agreement and cancel your Membership with immediate effect on notice to you if you breach any of the Gym Membership Rules. In this event you will no longer be able to access any of our facilities and we will not give any refund.

If we do not terminate your Membership if you breach any of the Gym Membership Rules, or if we give you extra time to pay if you do not pay your Joining Fee, Administration Fee, Membership Amount or Monthly Membership Amount when it falls due, that will not prevent us from subsequently enforcing the terms of this Agreement.

We may assign the benefit of this Agreement and our rights to a third party provided we give you notice and your rights under this Agreement will not be prejudiced.

Additional services

  1. Personal Training Sessions and “additional services” do not form part of this Agreement and are not provided by Rigs Fitness Limited.  
  2. Any “additional services” (including, for example, Personal Training Sessions, Sports Therapy and Massage Therapy) which you contract for or agree to pay for, do not form part of your Membership Agreement and the Terms & Conditions of this Agreement will not apply to them. You should be aware that if you enter into any agreement for “additional services”, you are entering into an agreement with those individuals and not with us. 
  3. We do not accept any liability for any losses, damage, personal injury or other loss caused by any negligent act or omission of those providing the “additional services” which are specifically excluded from the Membership Agreement and We do not accept any responsibility for the same save where precluded by law.
  4. We may provide induction services or personal reviews of your training needs. Such services are provided without additional charge.

Other clauses

  1. Only you, the person named in the online joining process, can benefit from this Agreement.
  2. If any of the terms of this Agreement are invalid, unenforceable or illegal the remaining terms can still be enforced.
  3. Rigs Fitness Limited, its agents, employees and subcontractors are not liable for any loss, damage or theft of any of your property that you bring onto any of our premises. If such loss, damage or theft is caused by the negligent acts or omissions of Rigs Fitness Limited or its agents, employees or subcontractors, our liability to you will be limited to £500.
  4. We may make reasonable changes to the Gym Membership Rules and the Membership Agreement at any time. It is your responsibility to check online at regular intervals for changes to these documents.
  5. This Agreement is governed by the law of England and Wales.
  6. You should print a copy of this Agreement for future reference.

Last Updated: 29/07/2020